Directory methodology
What vendor verification means
Verification is an evidence label, not a guarantee of workmanship, licensing, insurance, pricing, or availability. We show the facts we have and leave unknown facts unfilled.
Evidence levels
- Verified evidence
- Documented business identity plus permitted source evidence and a recorded check date.
- Review evidence verified
- A permitted review/profile source has a recorded rating, review count, source URL, and source date.
- Website evidence only
- The official website supports some business or commercial-service facts, but does not establish independent review evidence.
- Not yet verified
- Evidence is missing, insufficient, or awaiting review. The vendor should not be presented as verified.
What we record
For each evidence item we retain the source URL, source/check date, identity match, commercial-service signals, rating and review count where available, contact/location facts, certifications, and an evidence status. We do not copy full review text.
Commercial capability
A commercial capability label requires documented service signals for offices, storefronts, security, solar control, privacy, or another commercial use case. It does not mean the installer is available for every project or jurisdiction.
Partner tiers
Platinum, Premium, and Standard are marketplace presentation tiers and do not replace the evidence labels above. A paid or higher-tier profile is not automatically verified; the evidence panel shows what has actually been documented.
Matching and response times
Lead matching uses the submitted location and need, documented capabilities, evidence level, recorded response history, and recorded marketplace availability signals. Response badges are based on observed response data when present; otherwise no specific response time is promised.